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This study aims to explore the underlying reasons for the varying frequency of dental visits among the older population. Additionally, there is a scarcity of research on factors linked to dental attendance, based on Anderson's model of health service utilization. This retrospective study was conducted to analyze secondary data collected from a previous telephone-based survey and the dental records of a university dental hospital. The data covered the period from January 2019 to December 2020 and included information from male and female participants who sought dental care at the hospital during 2020, based on the earlier study. The study investigated various factors following Anderson's model of health service utilization. Predisposing factors such as age and sex. Enabling factors, including income, and oral health-related behaviors such as frequency of toothbrushing. Additionally, the study evaluated the need factor through self-rated oral health. To analyze the data, descriptive statistics and Pearson's chi-squared test were utilized, with a significance level set at p < 0.05 to identify statistically significant associations. The study encompassed a sample of 402 older patients, aged 61 to 94 years. The majority of participants (55.2%) were aged 68 years or older, with an average age of 69.18 years. The results revealed a noteworthy positive association between age and sex as predisposing factors and the regular attendance of dental services among the older patients. The study findings indicate that older female participants were more likely to utilize dental services compared to their younger counterparts. Healthcare providers and policymakers should take note and work towards enhancing the accessibility of dental services for the older adults. By doing so, they can effectively improve oral health outcomes and consequently reduce the incidence of progressive oral diseases in this population.